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Hurricanexavier
  • USWest
  • 0. Missing Characters - US West   07/17/2012 01:06:35 AM PDT
I recently came back from a hiatus and I found that all of my characters, except my mules no longer work. Its weird to me that some are invalid but others aren't, would you mind fixing this?

Account : HurricaneXavier
Server : Us West

Characters :
Calypse
Amaru
Aaliya
Rhaego

Thanks in advance!
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Jond
Blizzard Poster
  • 1. Re: Missing Characters - US West   07/17/2012 01:32:14 PM PDT
Hurricanexavier,

The four characters you listed expired a while ago. Characters will expire after approximately 90 days of inactivity, at which time the name becomes available for anyone to use. If someone else uses the name, then the old character is overwritten. Be sure to keep your characters active by playing each of them in a game at least once every 90 days. This will ensure the name does not get taken by someone else.

If someone does not take the name of an expired character, then it will reactivate the next time you play like your mules did.

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Hurricanexavier
  • USWest
  • 2. Re: Missing Characters - US West   07/17/2012 02:51:06 PM PDT

Q u o t e:
Hurricanexavier,

The four characters you listed expired a while ago. Characters will expire after approximately 90 days of inactivity, at which time the name becomes available for anyone to use. If someone else uses the name, then the old character is overwritten. Be sure to keep your characters active by playing each of them in a game at least once every 90 days. This will ensure the name does not get taken by someone else.

If someone does not take the name of an expired character, then it will reactivate the next time you play like your mules did.




Is there anyway you can flag them for name changes then so I don't have to quit this game again? =(
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Hurricanexavier
  • USWest
  • 3. Re: Missing Characters - US West   07/18/2012 01:28:14 AM PDT
Any news?
Blizzard Entertainment
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Jond
Blizzard Poster
  • 4. Re: Missing Characters - US West   07/18/2012 09:51:22 AM PDT
Hurricanexavier,

Expired characters become overwritten when someone else claims the name. There is nothing left of the old character that we could rename.

That's why it's imperative that you keep your characters active by logging in during the 90 days if you plan to return.
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