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Klass_64086
  • USEast
  • 0. Character mixup   05/29/2012 11:19:46 PM PDT
When the update to the new servers went through my current ladder character KLassAct was replaced with my character from last ladder of the same name. My current character was a level 96 sorc on ladder and now I can't join any ladder games. What can I do to get the proper character restored?
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Martyt
Blizzard Poster
  • 1. Re: Character mixup   05/30/2012 01:13:32 PM PDT
Klass_64086 ,

All that was done is they copied the current character info over to the new test realm. Nothing was done that would cause the data to change.

The character currently on USEast was created 2011-12-24. I see a steady stream of backups for it from that date to present. There was not a new character created after the last ladder reset, which would have had to be done in order to be on the new ladder.
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Klass_64086
  • USEast
  • 2. Re: Character mixup   05/30/2012 05:39:37 PM PDT
I ask that you please take a closer look at the backups on my characters then. I remade KLassAct on may 2nd when ladder reset and rushed her to hell within 10 hours. there is significant gear differences along with the fact that if you look at prior to reset the char was a level 98 and now is only a 96. unless there is a way to lose levels that doesn't seem possible. thanks in advance for digging a little deeper. as an avid player i appreciate everything that blizzard does and just want to have my char returned to what should be her current ladder rank. sincerely, KLass
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Klass_64086
  • USEast
  • 3. Re: Character mixup   05/30/2012 06:16:46 PM PDT
also, if I didn't create a new character for this ladder, then how is my character KLassAct listed number 49 on the sorceress ladder currently? there is obviously a mixup.
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Klass_64086
  • USEast
  • 4. Re: Character mixup   05/30/2012 06:22:12 PM PDT

Q u o t e:
also, if I didn't create a new character for this ladder, then how is my character KLassAct listed number 49 on the sorceress ladder currently? there is obviously a mixup.


I am also ranked 236 currently on the expansion ladder with KLassAct. Please restore my character so I can continue to enjoy my Diablo 2 experience.
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Twgbcw
  • USWest
  • 5. Re: Character mixup   05/31/2012 11:34:04 AM PDT
Be glad they offer "restores" these days, the EULA once said that even acts of god destroying your char wouldn't get ya the chance for a restore.
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Martyt
Blizzard Poster
  • 6. Re: Character mixup   05/31/2012 01:12:25 PM PDT
Klass_64086,

You're right, there was a transition between the old and new one on 5/2/2012. The fact you rushed it right away made it look like it never happened as the backup sizes never changed, which is how I can tell a new character from an old one.

In any case, I think I've got the one you want back on there now so give it a try.

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Klass_64086
  • USEast
  • 7. Re: Character mixup   05/31/2012 03:57:11 PM PDT
thank you very much for all of your help.
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Kaylin
  • USEast
  • 8. Re: Character mixup   06/03/2012 11:47:37 AM PDT
MartyT is the man!
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