they seem to have problems with speaking about the ladder site. we've had another thread about ladder site issues for a couple months and there's still no response
http://forums.battle.net/thread.html?topicId=27844684524&sid=3000
our thread is more about the special features the ladder site has, you know, "player statistics" "overall reports" "arranged team listings" "full game listings" etc. there's stuff that's not available elsewhere, some of it the type of statistics that for example sc2 doesn't offer & it's almost all pretty interesting stuff. e.g. wanna see what's the strongest maps or race match ups of a certain top player? well you should be able to, but the site is dysfunctional...
the site is very much messed up, and it was so even before the hardware update
HOW TO report cheaters:
http://forums.battle.net/thread.html?topicId=27844724319&sid=3000
HOW TO deal with spam:
http://forums.battle.net/thread.html?topicId=27844684459&sid=3000