Maintenance caused entire accounts to be closed this morning if they were playing Warcraft 3 on Azeroth when the server went offline for the scheduled maintenance, which was intended to reset the clan data.
Just letting Blizzard know that entire accounts being closed is a 100% bigger problem than clan tags being lost. Longtime and seasoned veterans of Warcraft 3 lost their account this morning since they were online when the server went down and some of them were my friends.
Please fix this problem, Blizzard.
1. Re: Huge Maintenance problem- Accounts were l 07/03/2012 05:24:46 PM PDT
I asked in a popular channel on east, channel clan ggl
He told me that his Shawnspencer account was 30-10 when he was on this morning. He also said something like he was "fortunate to not lose his 400 game account" because he was on it this morning, as well.
His account that he told me on was Danceparty
Also, another account lost was Dry_bones. Had lots of icons and they are all gone now. Strangely, he is back in clan toke, his original clan right now on the account and with no icons.
Bashiok, its important to note, something else isn't right with the server. Three of my friends are searching 4v4rt on East on 0-0 accounts and we can't find a single game in over 20 minutes and when my friend did find a game, he got a searching error. This has NEVER happened before and I have been playing 4v4 on new accounts for 5 years.
People in channels are also saying they cant find games in 4v4 and it has nothing to do with being too high ELL. Something isn't right with the server. Trust me, I have played this game for years and 20 min search times on new accounts in 4v4 just never happens.
My friend got a "unable to find game" error 6 times in a row now.
Ok, we're in the process of shutting down USEast (I'll get a maintenance post up) to roll back to data captured from before today's maintenance. This means clans will be back to their previous post-wipe state, and we'll be looking at next steps after that.