I have over 20 years of gaming experience and have at least 12 year of that with Blizzard titles. I own all Blizzard games. I have had 2 of my 3 accounts banned for ridiculous reasons, first for posting a link on par with "It's Friday" (permanent ban) and second ban for "bumping a thread". Those two reasons should be self-explanatory as to what excuses are being made to ban people who are giving critical feedback for Diablo3. One would think that Blizzard/Activision would listen and learn from criticism in order to improve their future games but instead it seems they are taking a stance of banning people who speak against the game.
Now I want to point out two reasons that even from a business standpoint banning customers for criticizing a product is bad business.
Video game companies are very dependent on "Goodwill" which may be the reason Diablo3 made a new record for the most pre-purchased game in history.
Now imagine that the typical Diablo3 customers has 12 years of gaming expering because the last game in the franchise came out 12 years ago.
Does Blizzard really want to offend people that have over 12 years of gaming experience simply in an attempt to protect a game from criticism that we all know fell short of expectations anyway?
Not only will banning people arbitrarily to protect Diablo3 upset costumers, it will upset customers who have legitimate concerns about the series, aka gamers who played Diablo2, which equates to gamers with 12 years or more gaming experience.
Upsetting gamers with 12 years or more gaming expereince means they will be communicating that to their buddies from all the other games they've played for the past 12 years.
Effecting Blizzard/Activisions Goodwill as a company.
Does Blizzard really want people that won't work with them for their business practices unwilling to buy even a good game that comes out and sharing that information with the hundreds of friends from 12+ years of gaming expereince?
they're perfectly fine with pissing you off, if that way they don't have to admit they made a mistake. they have an image to maintain. their products are perfect, which shows in postponed release dates, in ignoring feedback, in not explaining their actions to the public etc. you're just not supposed to criticize anything they do. so obviously you deserved a ban. quite simple.
blizzard is perfect
you criticize blizzard
you are wrong
the logic is flawless
HOW TO report cheaters: