Battle.net - English Forums -> Banned on East and West

C4ust1c

Level: 1

Gateway: Lordaeron

0. Banned on East and West 10/12/2011 06:59:57 PM PDT

quote reply

I got back to my dorms from break and found that I was banned from east. Pretty annoying, but after seeing this forum I just decided to wait it out and play on west some. A few days later, I'm banned from west. I dont hack, spam, or anything illegal, so I assumed it must have been someone else here. I wait the two weeks out, but I'm STILL banned. This is very infuriating, and I'm wondering if I'm permabanned. May I ask an admin to check this out for me?

Martyt

Blizzard Poster

1. Re: Banned on East and West 10/12/2011 07:13:00 PM PDT

quote reply

C4ust1c ,

The IP address you're posting from was recently used to violate the Battle.net Terms of Use Agreement - http://www.battle.net/tou.shtml. The most common cause for this is connecting to Battle.net with an invalid CD-Key, but it can also be due to spamming the chat channels, use of flood or load bots, harassing another user, and/or the use of a third party program(s).

The IP address has warranted a lengthy restriction and will not be able to access Battle.net (USEast and USWest) for another 9 days. Unfortunately, we're unable to see the specific cause for the restriction.

Technical Support is available
7 days a week, 8am-8pm Pacific Time
I'm available 11am-8pm Tue-Sat

Please take a minute to fill out a quick survey: https://www.surveymk.com/s/T8S7BX2

C4ust1c

Level: 1

Gateway: Lordaeron

2. Re: Banned on East and West 10/12/2011 07:29:36 PM PDT

quote reply

Is it possible to see the keys used when the ban was issued? If so, were they my keys (if you can see them)? I'm just wondering if I was banned for no reason, as it seems that everybody else in these threads claim they were.

Martyt

Blizzard Poster

3. Re: Banned on East and West 10/12/2011 07:39:38 PM PDT

quote reply

C4ust1c ,

It wouldn't help as if a key was illegitimate, it would never get on far enough to be recorded on the account where I can see it was used. The keys are checked by the servers earlier on in the process of logging in.

____________________________________________________________________
Support Information Administrator
I'm available in this forum Tue-Sat 11am-3pm, 4pm-8pm

"When you play the Game of Thrones, you win or you die. There is no middle ground."

Technical Support is available
7 days a week, 8am-8pm Pacific Time
I'm available 11am-8pm Tue-Sat

Please take a minute to fill out a quick survey: https://www.surveymk.com/s/T8S7BX2

Darknesscalls-

Level: 1

Gateway: Azeroth

4. Re: Banned on East and West 10/12/2011 07:40:38 PM PDT

quote reply

Q u o t e:
Is it possible to see the keys used when the ban was issued? If so, were they my keys (if you can see them)? I'm just wondering if I was banned for no reason, as it seems that everybody else in these threads claim they were.

5 days ago you, or someone sharing your IP, violated the ToU, with few exceptions this is due to attempting to connect with an illegal CD-key. It doesn't matter what other people say in other threads, because a lot of people will deny guilt.

You don't get IP banned for no reason, is basically what I am saying.

Best of luck to you.

[ Post edited by Darknesscalls- ]

Twm-nestharus

Level: 1

Gateway: Lordaeron

5. Re: Banned on East and West 10/13/2011 11:29:05 AM PDT

quote reply

Well, if he's at some dorms, then it's very possible that someone else did this while he was away =). After all, at dorms, you share the same IP address, no? : P

[ Post edited by Twm-nestharus ]

Darknesscalls-

Level: 1

Gateway: Azeroth

6. Re: Banned on East and West 10/13/2011 01:07:16 PM PDT

quote reply

Q u o t e:
Well, if he's at some dorms, then it's very possible that someone else did this while he was away =). After all, at dorms, you share the same IP address, no? : P

As I said in my post, it can be him or someone sharing the same IP address as him, so if he does share an IP with someone who did this then he's out of luck unless he can find a way to separate the IP. The system applies the restriction automatically and can't be removed.

Forum > General > Technical Support