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Alitadark
  • USWest
  • 0. CD KEY in use by : key   07/15/2011 11:02:58 PM PDT
just got this message when attempting to login to battle.net today.


I was wondering how I can fix this.

my key is registered to my b.net account and my account is known to nobody else but me :(


thanks

[ Post edited by Alitadark ]

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Breywood
  • USEast
  • 1. Re: CD KEY in use by : key   07/16/2011 05:33:58 AM PDT
I could be mistaken, but it looks like someone managed to randomly generate your CD Key. Try asking in the Technical Support Forum, they could point you in the right direction about having this rectified. Especially since your key is registered.

http://forums.battle.net/board.html?forumId=12014&sid=3000

Everyone and their brother wants to have a couple angelic sabers.
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Bobertith
  • USEast
  • 2. Re: CD KEY in use by : key   07/16/2011 12:35:14 PM PDT
Your post did not specify if in use by you or by someone else. If the key says in use by you then proceed to the directory Diablo II was installed (Typically c:\program files/Diablo II and delete the bncache.dat file.

If the key is in use by another account please see: http://us.blizzard.com/support/article.xml?locale=en_US&articleId=20633&parentCategoryId&pageNumber=1&categoryId=2616
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Alitadark
  • USWest
  • 3. Re: CD KEY in use by : key   07/17/2011 03:40:24 AM PDT

tried deleting the bncache (but there was only a VCD file and not a .dat file)

http://i54.tinypic.com/2uf8tur.png

This is a picture of the error i get, (the person using it is "key" lol)

[ Post edited by Alitadark ]

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  • Level: 1
  • Gateway: Azeroth
  • 4. Re: CD KEY in use by : key   07/17/2011 11:52:18 PM PDT
Did you purchase the CD-key from a non-blizz website? Cause if so, most likely they sold the key again to someone else (3rd party websites often do that).

In that case you'll have to try and get a refund for it.
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Alitadark
  • USWest
  • 5. Re: CD KEY in use by : key   07/18/2011 05:44:16 AM PDT
I was under the belief that once you register a key to your b.net account, you cannot register it again


I bought the key when it was the shorter cdkey
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Breywood
  • USEast
  • 6. Re: CD KEY in use by : key   07/18/2011 06:38:43 AM PDT
The best idea now is to use that link Bobertith has in his post. If you're the legitimate user of that key, some idiot has either keylogged you and stolen it or some program (likely from an item site) has generated your CD Key and is using it to farm or spam.

Good luck, and I hope they get it resolved for you.

Everyone and their brother wants to have a couple angelic sabers.
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Cursed_al
  • Europe
  • 7. Re: CD KEY in use by : key   07/21/2011 03:36:34 PM PDT
I have the exact same problem - even the alleged username is the same. Did you get it resolved in any way?
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  • Level: 1
  • Gateway: Azeroth
  • 8. Re: CD KEY in use by : key   07/22/2011 01:01:05 AM PDT

Q u o t e:
I have the exact same problem - even the alleged username is the same. Did you get it resolved in any way?


How was the CD-key purchased?
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