World of Warcraft

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Yushatak
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  • 0. *NEW* Color Problem!   08/06/2010 05:11:17 PM PDT
I have encountered yet another color problem with SCBW. Before everybody goes and assumes that this is the old one that can be fixed with the known methods (I use the explorer killing batch myself), this is *NOT* that.

I am going to get a video of the problem, since it can't be captured via screenshots.. in the meantime, has anybody else encountered this?

It looks like a similar color distortion to the original color issue, but with vertical lines going through the picture, and a more subtle color shift. It's possible to encounter both problems at once, even, if you don't kill explorer.

There are only two ways to get around this problem that I've found:
- Use a hack to make SC run in windowed mode.
- Make your screen run at 30hz using an interlaced TV resolution (unplayable for me, causes screen shaking and no scaling).

Any ideas? I'll edit the post with the video once my camera recharges and I get it uploaded someplace.

Video:
http://www.youtube.com/watch?v=xVL2N4C0tJ0

[ Post edited by Yushatak ]

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Yushatak
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  • 1. Re: *NEW* Color Problem!   08/08/2010 09:37:11 PM PDT
Am I the only one intelligent enough to understand what I'm talking about, or have we all completely forgotten about the original SC now that SC2 is out? :P

Considering I'm running it on Windows 7 64-bit and some very recent hardware, I'm pretty sure this counts as supported, so it should be working, no? I was fine with having to kill explorer while the game runs, but when that doesn't cut it something's going wrong, and I can't fix it on my own this time (I was one of the first few people to try killing explorer..)..
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Franpa
  • Asia
  • 3. Re: *NEW* Color Problem!   08/08/2010 09:50:34 PM PDT
I have a feeling this colour problem your experiencing is of a more serious nature then the usual bug in Windows Vista and 7.

Have you tried updating your video drivers or, downgrading them? Updated Direct X with the latest bi-monthly release (use the Web Updater from MS site)?

Can you provide a HijackThis log file so we can see what programs you have running when the problem occurs and try to isolate a program as a cause?

[ Post edited by Franpa ]


Core i7 920 @ 2.66GHZ, ASUS P6T Mother Board, 6 gig DDR3 1600 RAM
Integrated Sound, Nvidia Geforce 8800gt 512MB PCI-E
Windows 7 Home Premium x64, Thermaltake 750watt Power Supply
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Yushatak
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  • 4. Re: *NEW* Color Problem!   08/09/2010 05:51:27 AM PDT
I have tried updating, but not downgrading. I did have it working just fine on this machine prior to the release of SC2, where I replayed the entire campaign for SC and BW, so it *is* a recent development. I'll be receiving a new motherboard in the mail today (unrelated upgrade) so I'll be easily capable of testing other video drivers later, as I'll be reinstalling. In the interest of science and documentation, however, I will post a HijackThis log (not that I believe an external program is available) and try reverting to the Win7 stock drivers (because they're quite a bit different from the ATI official releases).

I will update this post with results of those two things - thanks for your reply.

The driver versions I have used are, thanks to Win7's driver update tracking, 8.741 (5/27/2010), upgraded to 8.753 (7/6/2010) and then 8.753.5 (7/30/2010). I am rolling back to the 7/6 version since that's from before I last played, and was likely the last version I used. If that works, then likely there's a regression with ATI's latest driver and I'll need to inform them of this..

Edit: As I (right after posting) hypothesized, it's not that driver, as I realize I'd updated at least once since the problem occured. I will try the 5/27 build.

Edit 2: My initial supposition was correct, and the Microsoft WDDM 1.1 drivers work fine with StarCraft. I will contact ATI and let them know.

Startup entries and services courtesy of HijackThis...

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:52:17 AM, on 8/9/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Unable to get Internet Explorer version!
Boot mode: Normal

Running processes:
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Spoon\3.21.0.21\Spoon-Sandbox.exe
C:\Program Files (x86)\Portrait Displays\Pivot Software\wpCtrl.exe
C:\Program Files (x86)\Hannspree\X-TUNE\DTHtml.exe
C:\Program Files (x86)\Portrait Displays\Pivot Software\floater.exe
C:\Program Files (x86)\Mozilla Firefox 4.0 Beta 2\firefox.exe
C:\Program Files (x86)\Dexpot\dexpot.exe
C:\Program Files (x86)\Dexpot\plugins\Dexcube.exe
C:\Program Files (x86)\Dexpot\plugins\Taskbar Pager.exe
C:\Program Files (x86)\VideoLAN\VLC\vlc.exe
C:\Users\Yushatak\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program

Files (x86)\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\Run: [ATICustomerCare] "C:\Program Files (x86)\ATI\ATICustomerCare

\ATICustomerCare.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update

\jusched.exe"
O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files (x86)\AMD\Dual-Core Optimizer\amd_dc_opt.exe
O4 - HKLM\..\Run: [PivotSoftware] "C:\Program Files (x86)\Portrait Displays\Pivot Software

\wpctrl.exe"
O4 - HKLM\..\Run: [DT HSP] C:\Program Files (x86)\Common Files\Portrait Displays\Shared

\DT_startup.exe -HSP
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static

\CLIStart.exe" MSRun
O4 - HKCU\..\Run: [Google Update] "C:\Users\Yushatak\AppData\Local\Google\Update

\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [AtiTrayTools] "C:\Program Files (x86)\Ray Adams\ATI Tray Tools\atitray.exe"
O4 - HKCU\..\Run: [Dexpot] C:\Program Files (x86)\Dexpot\dexpot.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User

'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL

SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User

'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK

SERVICE')
O4 - Startup: Steam - Shortcut.lnk = C:\Program Files (x86)\Steam\Steam.exe
O4 - Global Startup: Spoon Sandbox Manager 3.21.lnk = C:\Program Files (x86)\Spoon

\3.21.0.21\Spoon-Sandbox-Native.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows

\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe

(file missing)
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software

\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software

\Avast5\AvastSvc.exe
O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program

Files (x86)\Common Files\Portrait Displays\Shared\DTSRVC.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows

\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows

\system32\fxssvc.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file

missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file

missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:

\Windows\system32\lsass.exe (file missing)
O23 - Service: Parallels Networking Service - Parallels Holdings, Ltd. and its affiliates. -

C:\Program Files (x86)\Parallels\Parallels Desktop\Application\prl_naptd.exe
O23 - Service: Parallels Virtualization Service - Parallels Holdings, Ltd. and its affiliates.

- C:\Program Files (x86)\Parallels\Parallels Desktop\Application\prl_disp_service.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\Windows\system32\PnkBstrB.exe
O23 - Service: Predator ACE (PredatorACE) - Montpellier-Informatique - C:\Program Files

\Predator2\PredatorACE.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:

\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows

\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows

\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows

\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows

\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows

\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files

\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:

\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:

\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows

\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows

\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:

\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:

\Windows\system32\wbengine.exe (file missing)
O23 - Service: Stardock WindowBlinds (WindowBlinds) - Stardock Corporation - C:

\PROGRA~2\Stardock\OBJECT~1\WINDOW~1\VistaSrv.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:

\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown

owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 7282 bytes

[ Post edited by Yushatak ]

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