Battle.net - English Forums -> Logging in says there is no SC2 associated.

Gigamo

Level: 15 Random Team

Gateway: Northrend

0. Logging in says there is no SC2 associated. 07/26/2010 05:39:37 PM PDT

quote reply

... with my account. While there clearly is. My registered SC2 is for the EU region, and so is the client I've installed.

Martyt

Blizzard Poster

1. Re: Logging in says there is no SC2 associate 07/26/2010 06:53:29 PM PDT

quote reply

Gigamo,

Logging in where?

Technical Support is available
7 days a week!, 8am-8pm Pacific Time
I'm not available Friday/Saturday

Please take a minute to fill out a quick survey: https://www.surveymk.com/s/DRDY7D8

Gigamo

Level: 15 Random Team

Gateway: Northrend

2. Re: Logging in says there is no SC2 associate 07/26/2010 06:59:01 PM PDT

quote reply

inside StarCraft 2. The EU version.

Edit: Screenshot of my account page: http://imgur.com/U2p4u.png
Screenshot of the in-game message: http://imgur.com/bQGFH.jpg

[ Post edited by Gigamo ]

Martyt

Blizzard Poster

3. Re: Logging in says there is no SC2 associate 07/26/2010 08:09:14 PM PDT

quote reply

Gigamo,

Try this:

- Log into your Battle.net account.

- Go: Account > Settings > Communication Preferences

- Switch your language to match the play region.

See if that does it...

Technical Support is available
7 days a week!, 8am-8pm Pacific Time
I'm not available Friday/Saturday

Please take a minute to fill out a quick survey: https://www.surveymk.com/s/DRDY7D8

Gigamo

Level: 15 Random Team

Gateway: Northrend

4. Re: Logging in says there is no SC2 associate 07/26/2010 08:11:29 PM PDT

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Wonderful! Thank you so much, that did the trick.

Boeboe

Europe

5. Re: Logging in says there is no SC2 associate 07/27/2010 02:06:43 AM PDT

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I have the same problem. Both my gameclient and account are set to English (UK), but it keeps saying that I have no associated SC2 account. My play region in the communication preferences is already set to the right region. I've also tried changing my password as suggested in the faq on the sc2 forums (where I can't post because I need an ingame SC2 character), but no improvement. Help needed :/

now with mild traces of sarcasm
"It may not be tomorrow, darlin'. It may not even happen with an army at my back. But rest assured: I'm the man who's going to kill you some day. I'll be seein' you."

Drayen

Europe

6. Re: Logging in says there is no SC2 associate 07/27/2010 02:46:29 AM PDT

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I'm having this same issue.

Early downloaded the game (eu_en), today purchased the boxed version (In spain), entered the key into my battle net account and the game now shows up.

But, when trying to login i'm still told its not got an associated account. So far i have tried :

Changing my email address.
Changing my shipping address.
Changing my communication preferences.

Nothings worked.

If its important, i also had the beta installed, which is now uninstalled. Please help!

Boeboe

Europe

7. Re: Logging in says there is no SC2 associate 07/27/2010 03:01:16 AM PDT

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I also want to mention that a friend of mine has exactly the same problem as well, and we both have the CE.

now with mild traces of sarcasm
"It may not be tomorrow, darlin'. It may not even happen with an army at my back. But rest assured: I'm the man who's going to kill you some day. I'll be seein' you."

Billymanchild

Europe

8. Re: Logging in says there is no SC2 associate 07/27/2010 03:12:11 AM PDT

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Having the same issue. Changed my communication preferences over to EU, no difference.

Bad enough im paying almost USD20 more than US customers, but I can't play either? :/

Rossyra

USEast

9. Re: Logging in says there is no SC2 associate 07/27/2010 03:20:39 AM PDT

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Same here, can't play, no copy of SCII associated. Bought in the UK, playing in the UK, Communication Preferences set to English(EU).

I've tried changing language around, and rebooting the client, made no difference. The SCII is definitely registered on my account and showing up at the top of the list.

Drayen

Europe

10. Re: Logging in says there is no SC2 associate 07/27/2010 03:20:41 AM PDT

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Yeah, paying more, but cant play !

Also all phone support lines are now down "Due to the high number of calls, everyone is busy and we are not accepting any new people into the queue".

Great.

Drayen

Europe

11. Re: Logging in says there is no SC2 associate 07/27/2010 03:22:07 AM PDT

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:Update: I just re-set my email for the 4th time. And now it works!?!

Rossyra

USEast

12. Re: Logging in says there is no SC2 associate 07/27/2010 03:30:46 AM PDT

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Gngh! Changed my email address twice, now it works

Ohhlalainla

Europe

13. Re: Logging in says there is no SC2 associate 07/27/2010 05:31:52 AM PDT

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Changed my email 4 times and made what blue said and still does not work..

very dissapointed

Sinneraion

Level: 2 Solo

Gateway: Northrend

14. Re: Logging in says there is no SC2 associate 07/27/2010 06:38:06 AM PDT

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keep changing everything... Nothing works *sadpanda*

Lighterning

Level: 2 Random Team

Gateway: Lordaeron

15. Re: Logging in says there is no SC2 associate 07/27/2010 06:40:49 AM PDT

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I'm having exactly this problem too... changing language and email does not work.

Bs-darkrain

Level: 1

< TaRs >

Gateway: Northrend

16. Re: Logging in says there is no SC2 associate 07/27/2010 07:40:51 AM PDT

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same problem for me ... nothing works....

Lon.tykaine

Level: 1

Gateway: Northrend

17. Re: Logging in says there is no SC2 associate 07/27/2010 07:42:43 AM PDT

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I got the same problem overhere. I have the CE-game.

I tried all the following steps. But nothing works so far. I am now busy about 2 hours atm. I was trying multiple times to contact technical support. But no one is answering the damn phone!

So i am quite angry right now. All that for 12 years waiting. Bah!

[ Post edited by Lon.tykaine ]

Without evil, there is no good... So it must be good to be evil! ';...;'

Dip me in Chocolate and throw me to the lesbians!

Jarekexe

Europe

18. Re: Logging in says there is no SC2 associate 07/27/2010 07:43:01 AM PDT

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Same here. Changing preferences didn't help.

Argh... that's so annoying!

Nehz

Europe

19. Re: Logging in says there is no SC2 associate 07/27/2010 08:03:45 AM PDT

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I've got the same problem.

The game is bought in the Netherlands.

Language preference is set to English (EU).

Europe (EU) version of StarCraft II®: Wings of Liberty registered on my battle.net account.

Shipping address set to Netherlands

All web-addresses mentioned in the log files include eu, example: 'http://eu.launcher.battle.net/patchnotes/?product=S2&locale=en-GB'

When logging in it cannot find an associated copy of starcraft II.

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