Q u o t e: Originally posted by Martyt [Blizzard Poster]
Before you log in:
Make sure the system is secure, you can use these programs to do so:
When you run the scans, have the World of Warcraft launcher started and type random letters into the account name, password, and authenticator fields if applicable, without hitting the Login button, just leave the program running like that while you scan.
Malwarebytes to scan the computer:
ComboFix also removes malware and spyware (not for 64 bit OS or Win7):
Hay Herrmuller, I'll ask you the same question I asked about the Authenticator problem over on this thread http://forums.battle.net/thread.html?topicId=25626286139&sid=3000
Do you have SC2 Beta (from your comments it looks like you do) and were you trying to log in to the beta while it is down??
I have a suspicion that the Worm / Trojan that is steeling peoples accounts and adding the Authenticator to there accounts is some how hooking on to the SC2 Beta .exe and capturing the password from that. It is the only place I had typed in my password since beta has been down, and my account was stolen only a few days after I tried to login.
8. Re: Unknown Authenticator attached to my acco 07/03/2010 01:36:51 PM PDT
A good idea here is to use another password for unescure things, have a safe-word for security required stuff like mails, moneybased users such as a battle.net account. And have other random passwords for random stuff.
9. Re: Unknown Authenticator attached to my acco 07/03/2010 03:08:23 PM PDT
Hey Rod i agree with your theory cause i am a nut about where and how i type in my pass word and the only i can think of it getting stolen was with sc2 beta cause i know my firewall and program said it does mimic a worm/ trogan cause i just had the same thing happen to my lucky for me my wow account ran out of time so no really harm was done but now that i think about it i did try too log into sc2 in the last little while so that theroy is a vaild one at this point. but also there was a problem in the past about people while testing where it would ask for a auth code even when people didnt have one that includes my self so with there last update to wow too add in the real ld some bug may have added a auth gen to peoples accounts where it thought there was one. but thats just a total shot and the dark and basis or facts to back it up at this point. just my thoughts at the moment
I do have Sc2 beta on my account but I did not try to log in since phase 1 ended. You must find another theory hehehe.
I checked if the game was up on July 1st, which is after i got hacked, but I could not reach the pannel where you put in your info. When i open the game i receive a message saying i don't have the latest version or something like that.
11. Re: Unknown Authenticator attached to my acco 07/04/2010 08:17:17 AM PDT