You are temporarily restricted. Unfortunately, we cannot tell you the exact reason as to why you have been restricted, or the amount of time you'll be restricted. The only thing we can show is the list of reasons for restrictions and give you a timeframe. Please note that restrictions cannot be removed or shortened, the only solution is to wait it out. You can view the thread below for more information about restrictions:
(http://forums.battle.net/thread.html?topicId=10972137363).
Now, there are different types of restrictions. First, there's the Realm Down message which only appears on Diablo2. This type of restriction lasts between 2 minutes and 12 hours. Next, there's the Temporary Restriction and the Extended Restriction. Temporary restrictions last anywhere from 2 minutes to 72 hours and Extended Restrictions last between 3 days and 2 weeks. If you would like to find out what type of restriction it is, send an e-mail to support@blizzard.com. Please note, it will take an employee 2-3 business days to respond to you.
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Mikepl
Blizzard Poster
2. Re: Cant access europe 06/22/2010 08:08:54 AM PDT
You've been temporarily restricted from the Europe realm. The maximum length for this type of restriction is 2 weeks.
Some common reasons for this restriction are:
- Repeated attempts to use an invalid CD-Key
- Spamming text in the chat channel (often associated with bots)
- Rapidly connecting/disconnecting to Battle.net (often associated with bots or switching between characters)
- Repeated use of an invalid or incorrect password may lock an account login for your protection
- Repeated use of third-party programs (hacks) - these include but are not limited to sending bad packets, flooding the server(s), and the use of hack programs
