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Tedy89
  • Europe
  • 0. Cd-key disabled ?? help   01/22/2010 01:01:12 AM PST
hi blizzard. I bought diablo 2 and diablo 2 lord of destruction 2 days ago and some how my cd-key got hacked , or my account i don`t rilly know exactly. It says the cd-key you installed with was disabled. first time when i`ve tried to login after 2 days of playing it says this accout has been banned and then i`ve made another account .i`ve played 1 hour on it and after i`ve tryed to connect again it said the cd-key you installed with was disabled. I don`t know what to do and i desperately need help because is my first time playing this game on battle.net and i really love it. i hope the problem will be solved because i spent 40$ on the game and i hardly gathered the money to buy this game. i know that you are a great community and i respect blizzard and their games. Thanks a lot !
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Tedy89
  • Europe
  • 1. Re: Cd-key disabled ?? help   01/22/2010 01:11:04 AM PST
ok. one more thing. i`ve tryed now to log in and i can but on asia realm. the others says the same thing with cd - key disabled . i hope the problem will be solved . thanks again blizzard
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Sixen
  • USWest
  • 2. Re: Cd-key disabled ?? help   01/22/2010 01:26:03 AM PST
If it says that your CD-key was disabled, this link applies:
(http://us.blizzard.com/support/article.xml?articleId=20637).

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Tedy89
  • Europe
  • 3. Re: Cd-key disabled ?? help   01/22/2010 01:56:09 AM PST
but i never used an hack or third party programs. i`m new to diablo 2 battle.net i play it for about 2-3 days .
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Sixen
  • USWest
  • 4. Re: Cd-key disabled ?? help   01/22/2010 10:18:49 AM PST
You were able to use the CDKey prior to receiving this error message though? If so, are you positive you did not download any programs to be used with/for D2?

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Tedy89
  • Europe
  • 5. Re: Cd-key disabled ?? help   01/22/2010 10:56:28 AM PST
yes . i installed the game with the correct cd-key`s from my cd case then entered in the game , made an account , played diablo 2 lod for about 2 -3 days and today when i`ve tried to enter the game it gives me that error. i hope it will be solved somehow..i`ve read on forums if u have this problem and if it`s for the first time they`ll unban your cd`key after 30 days. in this case if i don`t have anything to do to solve this i`ll wait till then and hope i`ll play again. thanks
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Sixen
  • USWest
  • 6. Re: Cd-key disabled ?? help   01/22/2010 05:09:03 PM PST
That's correct, if this is a first time offense, your CDKeys will be unbanned after 30 days.

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Martyt
Blizzard Poster
  • 8. Re: Cd-key disabled ?? help   01/22/2010 07:38:53 PM PST
Tedy89,

The account you're referring to was closed for being seen using D2Loader, a third party program we do not allow.

The Diablo II Classic key being used is disabled for about 30 days, after which it can be used again to make a new account and characters.

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Gumili
  • Asia
  • 9. Re: Cd-key disabled ?? help   01/23/2010 02:42:52 AM PST
I have exactly the same error. Yesterday i bought Diablo 2 and Diablo 2: LoD. Today i installed it, and tried to play on Europe and it says that my cd-key is disabled... I was able however to make account on Asia realm. But i want to play on Europe, what should i do?
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Tedy89
  • Europe
  • 10. Re: Cd-key disabled ?? help   01/23/2010 02:54:21 AM PST
ok blizzard and blizzard community. i thank u for helping and answearing me my questions. is it possible if me and my friend are connected to the same rooter to have this problem ? anyway thanks a lot and we see in games after 30 days . have a good day !
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Sixen
  • USWest
  • 11. Re: Cd-key disabled ?? help   01/23/2010 03:02:14 AM PST

Q u o t e:
Originally posted by Gumili

I have exactly the same error. Yesterday i bought Diablo 2 and Diablo 2: LoD. Today i installed it, and tried to play on Europe and it says that my cd-key is disabled... I was able however to make account on Asia realm. But i want to play on Europe, what should i do?


See the link above.


Q u o t e:
Originally posted by Tedy89

ok blizzard and blizzard community. i thank u for helping and answearing me my questions. is it possible if me and my friend are connected to the same rooter to have this problem ? anyway thanks a lot and we see in games after 30 days . have a good day !


Nope, router wouldn't have anything to do with it. It's solely based on your CDKey (meaning the program was run on that CDKey).

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Gumili
  • Asia
  • 12. Re: Cd-key disabled ?? help   01/23/2010 04:37:49 AM PST

Q u o t e:

See the link above.



Eh... none of them apply to me, because i bought this game yesterday and tried to play it for the first time ever today! Did you even read my previous post? I had no chance to cheat, spam, hack, etc! The one that has been cheated is me, not blizzard nor other players! When i buy new game i demand to have full functionality from the very beginning i run this game, i don't have time nor eagerness to wait for 30 days or so for unban. I thought that new system of giving cd-keys would be secure, and sittuation of giving banned cd-key would not happen... but guess i was wrong...
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Sixen
  • USWest
  • 13. Re: Cd-key disabled ?? help   01/23/2010 11:08:23 AM PST
Then someone else got it disabled for you, regardless, that is why your CDKey was disabled.

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Gumili
  • Asia
  • 14. Re: Cd-key disabled ?? help   01/23/2010 11:27:53 AM PST
But why i should pay for that? That's not my fault that someone probably generated this cd-key and cheated on it. Is there any way to enable it again without buying new one, which probably will be disabled too?
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Martyt
Blizzard Poster
  • 15. Re: Cd-key disabled ?? help   01/23/2010 11:40:46 AM PST
Gumili,

Where did you buy the game? The key you're referring to was permanently disabled back on 2009-01-09, over a year ago. If you bought the game used, they sold you a disabled key and you'll have to work it out with whoever sold it to you. The key can not be re-enabled.

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Gumili
  • Asia
  • 16. Re: Cd-key disabled ?? help   01/23/2010 12:27:13 PM PST
I bought it on online auction, here in Poland. The company which sold me that is selling lots of codes for other games too, mostly blizzard games. I bought code for starcraft from them which is working good. This company's account have a lot of comments, most of them are positive, there is no complaint about disabled cd-key, i think it must be my luck... I think that this company sells legal cd-keys, but i am not sure about that. If you say that cd-key can't be re-enabled i will try to get another one from them, since they sold me "broken product".
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Sixen
  • USWest
  • 17. Re: Cd-key disabled ?? help   01/23/2010 12:42:24 PM PST
The CDKey won't be re-enabled. I suggest you try getting your money back and purchasing the game from Blizzard.

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Wrzos
  • Asia
  • 18. Re: Cd-key disabled ?? help   01/24/2010 11:22:37 AM PST
I have exactly the same problem, someone can tell me reason why my cd-key is disabled? (Im from PL, i bought cd-key from, i think, the same guy)
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Sixen
  • USWest
  • 19. Re: Cd-key disabled ?? help   01/24/2010 03:43:46 PM PST
Don't buy CDKeys from third party, non-Blizzard distributors. Chances are, the CDKeys have been used and sold multiple times.

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