Moochi,

Try creating a folder on your C drive, say called Games, and then a StarCraft folder inside it and have the downloader use it instead of your desktop.

You'll need to delete a registry key first though in order to get it to let you choose another location.

If you're familiar with registry editing, delete the key: HKEY_CURRENT_USER\Software\Blizzard Entertainment\Downloader

If you've not done this before, let me know and I'll provide a step by step way for you to do this. It's better not to experiment with registry editing as you can do a lot more harm than good if you make a mistake.

Also, you need to be sure you're logged into the pc on an admin account. If you're on Vista, you also need to right click the downloader (and game icon later) and select the option to run as an admin.

Moochi,

I'll assume you're able to make the folders I mentioned already.

To make the registry change:

Click Start > Run > type in "regedit" without the quotes and hit enter

In the registry Editor screen that comes up, on the left side, click the + sign next to HKEY_CURRENT_USER

Click the + sign next to Software

Click the + sign next to Blizzard Entertainment

You should see an entry called Downloader now.

Right click that icon and select delete

Select the yes button to confirm

Close the editor and start up the downloader again and it'll prompt for a location to install the game


If any of my steps don't seem to coincide with what you see, stop and let me know, Don't guess..

Moochi,

You may have an antivirus or other security app stopping it from working.

Booting the computer in Safe Mode may help you around this problem. To do this, please follow the instructions for your Windows version found here:

http://us.blizzard.com/support/article/21148

Moochi,

Have you kept your system updated by running Windows Update periodically? If you have another browser installed, try setting it to be the default and try. Another user fixed this by installing the latest release of Adobe Reader so you may want to check that too. If none of this helps, let's go back and boot regularly but this time use selective startup so background apps won't be running.

Selective Startup:

Click Start and select Run, then type "msconfig" and click OK.
In the General tab:

1. Choose Selective Startup
2. Disable (uncheck) Load startup items
3. Click OK and Reboot

When you are booting your computer in Selective Startup, please keep in mind that you are disabling every application that normally starts up with your computer. This may include firewall and security software that you would normally want to have on. After you are finished testing, you should re-enable your security software.