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Ady_lov3
  • Europe
  • 0. My charracters are missing, please help :(   09/28/2009 12:16:39 PM PDT
Hi, seems i am not only one lost today 7 of my 8 chars (total chars: 3 ladder softcore europe, 5 non-ladder softcore europe) after i played some with my soso, ladder softcore named light_strike, when i saved game and exited i was disconected from my acc, tryed to login back, i saw in char window a msg something like this "the realm u are try to access is not available or may have tehnical issues, or u may have connection problems, check if firewall port 61xx (dunno exactly) is opened and/or try again later"
I was gone from pc for about a half of hour after retry and seen same msg, thinked realm may have some problems for moment, when i camed back at pc after halfhour, login and what i seen? Only the char i played before bnet problem (specified above) remain in my list, all other 7 gone, please hel me, i sended e-mail at support, but i am to desperate to wait so much :( i have many valuable items on my chars and worked so much to get em :( i saw here at other ppl that i have to post my missing chars and acc on wich they was, so here it is:

Acc name: ady_lov3
Realm: europe
Missing charracters:
1. snow_master - non-ladder, softcore - sorceress
2. smithy_master - non-ladder, softcore - palladin
3. trapy_master - non-ladder, softcore - assasin
4. bonez_master - non-ladder, softcore - necromancer
5. axe_master - non-ladder, softcore - barbarian
6. hammy_master - Ladder, softcore - palladin
7. smyti_master - Ladder, softcore - palladin

Please help me, i hope i get them back and my items i have on them too, i didn't used hacks or bots or others :( i remained only with light_strike, a soso ladder, softcore :( i want others back :(
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Charlesps
Blizzard Poster
  • 1. Re: My charracters are missing, please help :   09/28/2009 12:59:29 PM PDT
Hello Ady_lov3

I believe your issue should be resolved at this time. If you have additional issues please email the character names and realm along with your account name to support@blizzard.com

Technical support needs your feedback. Please take the time to fill out a survey using the link below and tell me how I am doing:
https://www.surveymk.com/s.aspx?sm=aW04S5FAdACKYEK_2f1kLKxQ_3d_3d
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Ady_lov3
  • Europe
  • 2. Re: My charracters are missing, please help :   09/28/2009 03:04:22 PM PDT
Yes, i have all my chars back :X thx a lot m8, blizz rulz :X:X:X
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Charlesps
Blizzard Poster
  • 3. Re: My charracters are missing, please help :   09/28/2009 03:05:39 PM PDT
Thank for the update, glad to hear that it was resolved.

Let us know if you have any other issues. Good luck!

Technical support needs your feedback. Please take the time to fill out a survey using the link below and tell me how I am doing:
https://www.surveymk.com/s.aspx?sm=aW04S5FAdACKYEK_2f1kLKxQ_3d_3d
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