This month I tried to log in my WoW account upon doing so it told me I needed to put in a battle net account which I didn't have one at the time so I made one and clicked on the merge WoW account and said that the account was already merged with a battle net account. Then I sent an e-mail to Blizzard telling them my account has been compromised, but a week later Blizzard e-mailed me back saying I need to use the e-mail address that I'm registered with but for all that I know the person that stole the account also may of changed all the info that was on my account. Today I checked the armory to look at my characters and say bits and pieces of their armor was missing so I know for a fact someone did steal my account. In total I had over 25kg on all my characters so whoever stole my account is probably having a field day. This is how battle net has helped to get my account stolen because I can't access my account in an way or form since my account infomation was changed by someone that wanted to make a profit out of nothing during my break from WoW.
1. Re: WoW account stolen 06/22/2009 10:10:46 AM PDT
Please also contact our billing department for assistance with the issue.
Billing representatives are on hand to take your call Monday through Friday between 8am to 8pm PST, at 1-800-59-BLIZZARD (800-592-5499). Customers in Australia should call 1-800-041-378. Our Billing team will be happy to assist you with any billing related questions. We look forward to helping you get this resolved. You may also contact them via email at Billing@Blizzard.com.