World of Warcraft

View All Posts by This User Toggle Ignore / Unignore This User
Demonkilla[d2k]
  • USWest
  • 0. Accessing Account..   07/01/2009 12:21:46 PM PDT
Okay so when I installed starcraft after about a year of not playing I was unable to enter battle.net. For some reason every time I go on UsEast or any other realm it kicks me off. So I decided to register my CdKey to battle.net and install my game from there. Then I realized that the game was outdated so I downloaded the patch but it would not install. I researched about what was going on and I changed my ports, shut down all software and hardware firewalls and it still would not connect. I don't think my cd key is disabled because I was able to register it but it keeps kicking me off at accessing account.
When I look at my battlelog this is what it says
7/1 14:57:39.905 Connecting to Battle.net...
7/1 14:57:39.969 Trying to load ws2_32.dll
7/1 14:57:39.991 querying gateway
7/1 14:57:40.022 searching for the fastest server
7/1 14:57:40.078 connected to server
7/1 14:57:40.123 Connected to server 63.240.202.134
7/1 14:57:40.123 Validating ID
7/1 14:57:40.128 connected to server
7/1 14:57:40.128 Disconnecting from server
7/1 14:57:40.361 Could not connect to Battle.net
can I PLEASE get some help?
View All Posts by This User Toggle Ignore / Unignore This User
Sleepysloth
  • USEast
  • 1. Re: Accessing Account..   07/01/2009 02:58:32 PM PDT
You could always try running as administrator.
Blizzard Entertainment
View All Posts by This User ignore-inactive
Lucytr
Blizzard Poster
  • 2. Re: Accessing Account..   07/01/2009 06:54:02 PM PDT
Your connection has been temporarily restricted from Battle.net. This restriction is realm-specific and can last up to 2 weeks.

It can happen for any of the following reasons:
- Using an invalid CD key
- Rapidly connecting and disconnecting to Battle.net
- Creating or joining numerous games within a short time period such as "Magic finding" or "Baal runs"
- By the use of "add-on programs"
- Chat channel abuse
- Failed login attempts
- In game latency caused by excessive spell effects

We are unable to lift these restrictions early or tell exactly why the restriction was placed on your connection.

Mac specialist

Click Here to take survey and let me know how I'm doing!
https://www.surveymk.com/s.aspx?sm=OcgYdFkGz9pgPMiA7_2bQZTQ_3d_3d
View All Posts by This User Toggle Ignore / Unignore This User
Demon[ice]
  • USWest
  • 3. Re: Accessing Account..   07/02/2009 08:43:42 AM PDT
I have the same EXACT problem except that I haven't played in years so I dunno why it's still restricted. I also don't think the account is banned because I heard that it has a big pop up that tells u that you're banned. Do you know if the restrictions can last more than a year? and on every server not just USWest.
View All Posts by This User Toggle Ignore / Unignore This User
Sixen
  • USWest
  • 4. Re: Accessing Account..   07/02/2009 12:42:48 PM PDT
Restrictions can only last up to 2 weeks maximum Download the Diagnostic Tool created by Win32, below:
(http://www.Lordaeron.org/BnetDiagTool.zip).

Extract the files and then execute the program inside.

First, type in "resolve *realm.battle.net" without the quotation marks. If you get many ip's, then that works.

The second test is to type this:
"connect *realm.battle.net" without the quotation marks.

Now, post the contents of Log.txt in a reply to this thread so it can be reviewed.


*: Change this with your realm. For example, useast.battle.net.

The Chat Gem Lives!
http://www.Sixen.org/
Forum Nav : Jump To This Forum
Blizzard Entertainment