Hello, I'm hoping someone can help me with this.

I have been unable to connect to Lordaeron (US.West), but however I can connect to all other realms e.g. Azeroth, Kalimdor. The error message is the "Unable to connect to Battle.net, you may be trying to connect to an invalid Battle.net server. If you are using a modem..."

I have read the temporary restrictions, and I feel sure that I have violated none of them, as I don't think I've ever logged onto Lordaeron using this network. (I am currently in Singapore for a holiday, and I just got a new ip address.) I have tried the Bnet diagnostic tool as well, and whenever I try to "resolve" uswest.battle.net" it comes up with only 1 ip. And whenever I try to "connect" it gives me error 10060.

I did a tracert.txt and it came up with


Tracing route to uswest.battle.net [202.60.88.234]

over a maximum of 30 hops:



1 669 ms 100 ms 97 ms 10.252.142.1

2 76 ms 99 ms 99 ms 10.252.142.13

3 88 ms 89 ms 100 ms 192.168.210.146

4 87 ms 99 ms 99 ms 203.208.192.133

5 87 ms 99 ms 99 ms ge-3-1-0-0.sngc3-ar4.ix.singtel.com [203.208.154.61]

6 108 ms 139 ms 119 ms so-3-0-3-0.hkgcw-cr3.ix.singtel.com [203.208.154.38]

7 118 ms 139 ms 129 ms if-13-46.icore1.HK2-HongKong.as6453.net [116.0.67.17]

8 109 ms 148 ms 129 ms if-11-0-0-31.core3.HK2-HongKong.as6453.net [116.0.82.17]

9 269 ms 259 ms 269 ms if-5-0-0.core1.TV2-Tokyo.as6453.net [116.0.82.2]

10 277 ms 289 ms 290 ms if-2-2.core1.M3H-Sydney.as6453.net [216.6.109.101]

11 369 ms 380 ms 388 ms ix-1-204.core1.M3H-Sydney.as6453.net [216.6.43.14]

12 378 ms 387 ms 370 ms s-br1-sydn-1.pr1.bris.nxg.net.au [121.200.224.22]

13 278 ms 299 ms 310 ms c-20410-VAIES-400-010.cust.nxg.net.au [121.200.227.18]

14 * * * Request timed out.

15 * * * Request timed out.

16 * * * Request timed out.


Also, there is no problem with my DNS.

I'm with Singtel at the moment, and I am using a USB modem to connect to the internet.

I hope somebody helps me soon with this, thank you.


Oh and also, I am at the Blizzard Tech support channel at this moment, in Azeroth. It says if you need technical support, please connect to US West and join this channel. What happens if you can't join US West? =\

Can somebody please help? It's been over 4 days, which is what the temporary restriction is supposed to be.

Well, I'm using a USB-Modem to conect to the internet, could that be the case?

Well, the first hop is your computer => your modem, so the issue lies somewhere in there.. Do you have the latest firmware for the modem?

Yes I do

Oh, I tried playing offline...and

the results were

Lordaeron: took a long time to come up with the error message
The rest of the servers were pretty instant, like 3 second it says connecting, then it gets the error message.

On the othe rhand, lordaeron just takes a long ass time.

It's also possible that you may be restricted, as stated previously. Download the Diagnostic Tool created by Win32, below:
(http://www.Lordaeron.org/BnetDiagTool.zip).

Extract the files and then execute the program inside.

First, type in "resolve *realm.battle.net" without the quotation marks. If you get many ip's, then that works.

The second test is to type this:
"connect *realm.battle.net" without the quotation marks.

Now, post the contents of Log.txt in a reply to this thread so it can be reviewed.


*: Change this with your realm. For example, useast.battle.net.

No offense sixen, but did you actually read my post? I already put up the log.txt...

Did that trace route finish? It appears your last result is in Australia, which means you'd still have 200ms to go until you reach USWest - and that's if you data knows where it's going.

Your trace route in general yields poor results. Is the connection shared or were there other programs running in the background? If so these may interfere with the result. Additionally, auto-updates can download in the background as well. Basically anything that downloads data may give you bad results.

An error of 10060 is "Connection Timed Out". You may have a firewall blocking bnetdiag or it could have just took a long time to reach USWest.

I see, I will run the test again.

And yeah, I know the error means I have a firewall blocking. But I checked all my firewalls and they were all turned off.

Hi Admin,

Please help i am encountering a similar problem in connecting to Lordaeron server.
I have downloaded and extracted the lordaeron server diagnostic tool.

Please review the results as below. Please help to resolve this problem as soon as possible.
It seems that my IP has been blacklisted by the server. What on earth happened?

Command> resolve uswest.battle.net

Querying information about the host...
63.241.83.109
63.241.83.110
63.241.83.111
63.241.83.112
63.241.83.7
63.241.83.8
63.241.83.9
63.241.83.11
63.241.83.12
63.241.83.13
63.241.83.107
63.241.83.108


Command> connect 63.241.83.109

Attempting to establish a connection with the server...
You appear to be IP banned. Error! 10054


Command> connect 63.241.83.108

Attempting to establish a connection with the server...
You appear to be IP banned. Error! 10054


Command> connect 63.241.83.13

Attempting to establish a connection with the server...
You appear to be IP banned. Error! 10054

Okay, I can only get 1 IP whenever I try to resolve uswest, and it comes up with the ip of

202.60.88.234

And I can't connect to the server as well, it comes up with the firewall error, even though all my firewall is turned off.

Everything is turned off, only the bnet diagnostic tool, and my network connection of course.

Okay, I tried playing on Lordaeron in another place, my cousins.

Unfortunately, I still could not connect to Lordaeron, even with another IP.

So...what would that mean?

And also, I cannot do the connect uswest.battle.net, it takes a long time which is why I suspect Error 10060 comes up.

You'll need to configure your router and/or any firewalls you may have. You can learn how to do so here:
(http://forums.battle.net/thread.html?topicId=10863439009).
Please note that disabling your firewall will not cut it.

That post doesn't really help me as I have looked through it and tried turning off my firewalls.

Is there anyway you can log on to east and I can contact you about this problem?

---

Q u o t e:
You'll need to configure your router and/or any firewalls you may have. You can learn how to do so here:
(http://forums.battle.net/thread.html?topicId=10863439009).
Please note that disabling your firewall will not cut it.

---

Yes Sixen, I HAVE enabled warcraft 3 as one of my allowed ports, and all the other stuff as well

I still CANNOT log into Lordaeron West, but can log onto East