The first one is a little harder to report but you can submit that error using the same webform and they may be able to investigate.
Regarding the maphack being around since 2002. It is not the same one that has been available since then. We patch and take action on those that used it, the hackers retool and start over. The cycle continues. If we did not care we would not be putting out patches for a game released about 8 years ago.
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