Please run me a tracert. To run a tracert, follow the steps below:
1) Go to Start > Run
2) Type in "command" or "cmd" depending on your OS.
3) Make sure the directory you are in is your desktop. You can change directories using the "cd" command.
4) Type in "tracert *realm.battle.net > hi.txt".
5) You let the tracert run, and there should be a new .txt file on your desktop. (30 is the last run)
6) Post the contents of "hi.txt" in a reply.
*: Change this with your realm. For example, useast.battle.net.
(If you use a Mac, please let me know and I will tell you how to specifically run it on a Mac)